Follow Up on a Case

You are encouraged to follow the following steps in order to follow up on a case:

  • Visiting the office where the cases is being handled
    • Once at the office, you will be required to provide your identification and some identification details about the case
    • You will be directed to the officer handling your case
    • You are entitled to ask any question you might have about the status of the case
  • Contacting the office where the case is being handled
    • You may contact the office where your case is being handle by phone or email. For more details, see our contact details for our regional and district offices
    • You will be required to provide your identification and some identification details about the case
    • You will be directed to the officer handling your case
    • You are entitled to ask any question you might have about the status of the case